What is GStocks PH?


GStocks PH is AB Capital Securities, Inc’s (ABCSI) online retail securities trading services made accessible through the GCash App. ABCSI’s online platform is where investors can buy, sell, and manage their securities in companies listed in the Philippine Stock Exchange (PSE).

 

Terms & Conditions

Who can open a trading account with GStocks PH?


You are eligible to open a trading account with GStocks PH if you meet all the requirements below:

    1.  You are at least 18 years old
    2.  You are a fully verified GCash user
    3.  You have updated your information with GCash during the past 2 years.
    4.  You have an SSS number and TIN (for Filipino citizens).
    5.  You must be able to present a valid government ID.

Requirements for Foreigners:

If you are a Foreigner, you can open a trading account with GStocks PH by submitting your Passport as a valid Government ID.

What is the minimum amount to open an GStocks PH trading account?


The minimum amount required to open a GStocks PH trading account is only Php 1,000.00

How do I top up my AB Capital Trading Wallet?


  1. On your GCash App, tap GInvest
  2. Tap GStocks PH
  3. Select AB Capital Securities, Inc.
  4. Select Top Up
  5. Input the amount you want to top up and Select Next
  6. Review the top up amount and tap Confirm
  7. You will be redirected to a page to confirm your successful top up.

You may also refer to this page for the step-by-step instructions with illustrations
Top up

Can I open a joint account with GStocks PH?


No, Only individually-owned accounts can be opened under GStocks PH. If you are interested in opening a joint account, you may do so by opening an account with AB Capital Securities through the link AB Capital website. Joint accounts will require a minimum initial deposit amount of Php 10,000.

How will I know if my GStocks PH trading account has been activated?


You will receive an activation email once your application has been approved. You will then be given to access your AB Capital trading account dashboard. Just open your GCash app, tap GInvest, tap GStocks PH and you will be directed to your AB Capital Dashboard.

Please be informed that the processing of your application may take up to 7 banking days. If you have not received an activation email after the processing period, kindly check the social, promotional, and spam folders in your email otherwise kindly reach out to AB Capital at gcashcs@ABCapital.com.ph.

How do I buy or sell stocks?


You can place an order by following these instructions:

  1. Log-in to GCash and Click GInvest
  2. Click on the GStocks PH Icon, then select the AB Capital logo to be redirected to AB Capital’s online trading platform.
  3. Click the BUY/SELL button on the AB Capital dashboard
  4. Select the stock that you would like to buy or sell
  5. Select if you will BUY (BLUE) or SELL (RED).
  6. Indicate your desired Quantity of stocks and Price at which you would like to buy/sell using the available text fields and buttons
  7. Click on PREVIEW ORDER to enter your purchase.
  8. An order readback will pop on your screen. Read the information carefully. If you are satisfied, confirm the order by tapping PLACE ORDER

How do I know if my order was posted?


After you have placed and confirmed your order by clicking the “Place Order” button, the “View Orders” page will show the “” symbol which corresponds to “Open” in the Status column. This means that your order was already received by the PSE. You will know that your order has been received by AB Capital once the Status column shows that your order has either been opened, filled, rejected, or cancelled (See Order Status table below).

What is the PSE's Trading Schedule?


Trading days are from Monday to Friday, 9:00 a.m. to 3:00 p.m.
The different market phases during the trading day is as follows:

9:00 am     Pre-Open

9:15 am     Pre-Open / No-Cancel

9:30 am     Market Opens – Continuous Trading

12:00 nn    Market Recess

1:00 pm     Market Resumes – Continuous Trading

2:45 pm     Pre-Close / Auction

2:48 pm     Pre-Close / No-Cancel

2:50 pm     Run-off / Trading-at-last

3:00 pm     Market Close

 

Pre-Open. Market participants can enter, modify, or cancel orders. No orders get matched during this period.

Pre-Open / No-cancel. Period in the pre-open where cancellation or modification of orders is no longer accepted.

Continuous Trading means orders are immediately matched

Pre-Close / Auction. A 5-minute period where the closing price is determined based on the posted orders.

Pre-Close / No-Cancel. The last 2-minutes of the Pre-Close/Auction phase where cancellation or modification of orders is no longer accepted.

Run-off / Trading-at-last. Last 10 minutes of the market session where trades are only executed at the closing price.  

 

What is a Day Order?


A Day Order is a buying or selling order that is only valid during the day that the order was created. Day Orders that are not filled or partially filled will expire at the end of the session.
Other order types such as Good-Til-Canceled (GTC), Good-Til-Month (GTM) and Good-Til-Week (GTW) will soon become available in GStocks PH. .

Under what circumstance or situation will my order be blocked/rejected?


Your order may be blocked or rejected when any of the following events happen:

      • No available or insufficient funds in your online trading account. If you do not have available or sufficient funds to buy a stock, the Buy page will display an “Order Blocked – Exceeded remaining limit” pop-up error message. In this case, you may re-enter your buy order for an amount covered by your available funds or fund your account by making additional deposits or selling stocks in your online trading account.

     

    • No stock or insufficient number of shares in your online trading account. If you are selling stocks that you do not have or are selling more shares than what you have in your account, the Sell page will display an “Order Blocked – Your sell order is not covered by your position” pop-up error message. This may also occur if you have an outstanding sell order which you have not cancelled and you have posted a new sell order at a different price.
    • Placing an order after the market closes, but during the Run-off Period (between 02:50 p.m. and 03:00 p.m.) at a price other than the closing price of that issue for that day. Orders entered/submitted during the “Run-Off Period” should be at the closing prices of the stock. The order will be rejected and the Order History page will display a “(1116): Order price is not equal to close price.” error message.
    • Placing an order that is not in the prescribed board lot. The PSE requires that shares be traded in fixed minimum numbers of shares called “board lots” depending on the stock price range (SEE BOARD LOT TABLE). If an order is placed for a stock that is not in the prescribed board lot, you will not be able to submit that order in the Buy/Sell page.
    • Placing an order at a price that is not at the correct “price tick or fluctuation”. Depending on the stock price range, prices may change only in fixed steps called price ticks or price fluctuations. Orders, therefore, must be at prices that are in the multiples or price fluctuations of the stock (SEE BOARD LOT TABLE). Otherwise, the Buy/Sell page will display an “Order Failed: Incorrect order limit tick” pop-up error message.
    • Placing an order at a price that is above the ceiling for a particular stock for that day. The PSE sets a “price ceiling” for each stock everyday which is not more than 50% above the last traded price of the stock prior to the current trading day. If an order is entered at a price above the price ceiling for that stock, the order will be rejected and the Order History page will display a “(299): Trade Rule – Price limit exceeded” error message. (Note: IPO Listing Day and other special circumstances as advised by PSE are exempt from this)
    • Placing an order at a price that is below the floor price for a particular stock for that day. The PSE sets a “floor price” for each stock everyday which is not more than 40% below the last traded price of the stock prior to the current trading day. If an order is entered at a price below the floor price for that stock, the order will be rejected and the Order History page will display a “(295): Trade Rule – Price limit exceeded” error message.
    • Canceling an order during the Pre-Open Period. Orders cannot be cancelled during the Pre-Open Period (between 9:00 am to 9:30 am). If cancellation is entered during the Pre-Open Period, the order will be rejected and the Order History page will display a “(771): Orders cannot be amended at this time” error message.
    • As a foreigner, buying stocks which are prohibited for foreigners (see Prohibited Stocks for Foreigners table above)

How do I track an order that I placed?


Once an order has been submitted and received, its status can be viewed in the “View Orders” page. A message will appear on your screen advising you of the status of your order. Your account records will also be updated accordingly. Below are possible order statuses and symbols:

 

Order Status Explanation Symbol
Completed / Filled Order has been successfully filled / completed
Rejected / Cancelled Order has been rejected / cancelled
Open / Pending Order is still open and waiting to be completed
Replaced Order has been modified (replaced with new open order)

Will my order be posted immediately?


Orders entered electronically are usually posted quickly. However, several factors may affect the execution of your orders:

  • Delays may occur due to market volatility and high trading volumes. This can result in trade executions at prices significantly different from the quoted price of the stock at the time the order was entered.
  • Speed of trade executions may also depend on the Internet Service Provider (ISP). Online investors must be aware that ABCSI’s Internet service is provided by a third-party ISP. Given this, GCash may not have control over the Internet speed for the transmission of orders. However, it is assured that reasonable care and diligence has been taken by GCash in choosing its ISP.
  • Timing in execution of orders may also be affected by market volume, order queues at the PSE, possible delays in order transmissions by your broker, and other systems issues.

Can I cancel my order?


Yes, you can place a cancel order anytime provided that the order has not been fully executed or matched. However, you cannot cancel an order during the pre-open period from 9:15 am to 9:30 am on trading days, during market recess and during pre-close period from 2:48 pm to 2:50 pm.

Can I place an order after trading hours?


No, it is not possible to place orders after trading hours. If you try to place an order beyond market hours, an “Order Failed” pop-up error message will be displayed and the order will be prevented from proceeding.

Is there a limit to the amount that I can trade?


Yes, for both buy and sell orders. For buy orders, your limit will be the amount available in your account balance for buying. For sell orders, you can only sell stocks available in your portfolio.

What is the maximum trading amount per transaction?


The maximum trading amount per transaction is equal to your portfolio balance.

Can I place an order through email?


No, you cannot place your order through email. For security reasons, your order can be placed through our Online Trading Facility only.

In the event that the AB Capital trading platform is down, how can I get my orders or get quotes?


If you are unable to access your AB Capital Trading account, please check your network connection. Aside from this, please wait up to 24 hours and then try again.

Instances where the system is down are the only occasions that you can place orders or get quotes through AB Capital’s brokers. You can get in touch with AB Capital through the hotline at (632)8898-7585. Please note that orders placed through the hotline will have an increased rate of commission of 1.5% (1.25% over the usual rate).

What do I do if my Buy or Sell Order were not reflected?


Buy Orders: Please check if your buying power is sufficient for the order.
Sell Orders: Please check if your stock portfolio contains the number of shares of stock you want to sell.
For both Buy and Sell Orders:

  • Please make sure that you follow the applicable Lot Size and Price Fluctuation for your chosen stock as described in the Board Lot table
  • Please make sure that you submit your trade orders within the correct market hours corresponding to the PSE Trading Hours
  • Please make sure that you follow the price ceiling and price floor limitations as implemented by PSE

For a more detailed explanation on why your orders may be rejected, please refer to Under what circumstance or situation will my order be rejected?
In case you see a system error message, please wait a few minutes and then try creating the order again.
If the issue persists or if you need further assistance, you may reach out to AB Capital through gcashcs@ABCapital.com.ph.

How do I add funds to my AB Capital trading wallet?


Deposit funds from your GCash wallet to your AB Capital trading wallet for free in 3 easy steps:

    1.  From your AB Capital dashboard, click on Top-up.
    2.  Enter your Top-up amount (must be at most equal to your GCash wallet balance)
    3.  Click submit.

Can I immediately use the funds I transferred to my AB Capital trading wallet?


It normally takes 24 hours for us to process your top-up into your AB Capital trading wallet. Once processed, you may already use these to purchase any of your favorite stock. While we strive to process your top-up within 1 banking day, an instance may arise, due to unforeseeable circumstances, that could take us up to 3 banking days to process your request.

How do I withdraw funds from my account?


Withdraw funds from your trading wallet to your Gcash wallet for free in 3 easy steps:

    1.  From your AB Capital Dashboard, click on Withdraw.
    2.  Enter your Withdrawal amount (subject to your GCash limits and must be at most equal to your Withdrawable Cash)
    3.  Click submit.

How long does it take to transfer funds from my AB Capital trading wallet to my GCash wallet?


Withdrawal requests from your AB Capital trading wallet to your GCash wallet can take up to two (2) banking days to process. Due to unusual and unforeseen circumstances, processing your withdrawal request may take up to three (3) banking days.

Please be aware that GStocks PH follow the normal settlement procedures of the Philippines Stock Exchange. That is, sale proceeds will only be available on the third from the date of sale (T+3). For example, if you sold your stock on Monday, the sale proceeds will only be available for withdrawal on Thursday.

The usual two (2) banking days to process your withdrawal from your AB Capital trading to your GCash wallet will only begin from the time that the sale proceeds have become available.

If I sell my stock today, will the sale proceeds be immediately available for withdrawal?


GStocks PH follow the normal settlement procedures of the Philippines Stock Exchange. That is, sale proceeds will only be available on the third from the date of sale (T+3). For example, if you sold your stock on Monday, the sale proceeds will only be available for withdrawal on Thursday.

The sale proceeds will now become available for withdrawal. Please give us two (2) banking days to transfer your funds from your AB Capital trading wallet to your GCash wallet. Any unusual and unforeseen events may take us longer to process your withdrawal request.
Stock sale proceeds are nonetheless immediately available to you for buying stocks on the same day that the sale was made.

How long does it take to process my withdrawal?


Under normal circumstances, it will take at most 5 banking days for the funds to be transferred from your AB Capital trading wallet to your GCash wallet.

When I receive cash dividends, where does it go?


Your cash dividends automatically go to your AB Capital trading wallet. If you wish to withdraw your cash dividends, please see withdrawal procedures.

How do I transfer my stockholdings from another Philippine stock brokerage firm?


Fill up the Letter to Transfer from Broker to Broker form with your instructions to transfer your existing stockholdings to ABCSI. Email the request to gcashcs@ABCapital.com.ph. You need to furnish ABCSI with a copy of this instruction. ABCSI will then coordinate the transfer of your stockholdings with your existing stockbroker. If your stockholdings are in street name i.e. lodged with the Philippine Depository and Trust Corporation (PDTC), then the transfer will be done electronically.

Can I use my stock certificates to fund my online account?


Yes. For more information please get in touch with the customer service team of AB Capital Securities Inc. through gcashcs@ABCapital.com.ph or you can call them at (632) 8898-7585. An AB Capital officer will help you check your stock certificate and assist you with the procedures.

How do I check my AB Capital transaction history?


You can check your stock trading history by following 2 easy steps:

    1.  From your AB Capital trading account dashboard, tap the Buy/Sell button which will bring you to the stock trading interface.
    2.  Tap the Order History button to view your stock transaction history.

How will I receive/view my Statements-of-Account?


AB Capital will send you a monthly Statement of Account (SOA) at the end of each month via email. In case you would like to request a SOA other than what is provided monthly or if you have any concerns regarding your SOAs, please reach out to AB Capital through gcashcs@ABCapital.com.ph.

How will I receive/view my Transaction Invoices?


AB Capital will send you the invoices of your transactions for the day at the end of each trading day via email. Please reach out to AB Capital through gcashcs@ABCapital.com.ph for any concerns regarding your invoices.

How will I receive/view my Credit Memos?


AB Capital will send you credit memos (CMs) as applicable. Please reach out to AB Capital through gcashcs@ABCapital.com.ph for any concerns regarding your CMs.

What taxes/fees do I pay when I purchase a stock?


FOR THE BUYER

  1.  Philippine Stock Exchange (PSE) fees equivalent to 0.005% of the gross amount. Gross amount refers to the number of shares bought multiplied by the price per share.
  2.  Securities Clearing Corporation of the Philippines (SCCP) fees equivalent to 0.01% of the gross amount.
  3.  Broker’s Commission of 0.25% based on the total gross value of the shares purchased or a minimum of Php20.00.
  4. Value Added Tax (VAT) equivalent to 12% of the broker’s commission.

To Illustrate:

    • Client buys 1,000 BPI shares at P50 (Par value is P5.00)
    • The Gross Amount of the purchase is P50,000.
    • The applicable fees for this transaction are:
      • P125.00 : Commissions (0.25% of P50,000)
      • P15.00 : VAT (12% of P125)
      • P2.50 : Transaction fees (0.005% of P50,000)
      • P5.00 : SCCP fees (0.01% of P50,000)

FOR THE SELLER

  1.  Stock Transaction Tax (Final Withholding Tax withheld by the Broker) equivalent to 0.6% of the gross selling proceeds. Gross selling proceeds refer to the total number of shares sold multiplied by the price per share.
  2.  Transaction fees equivalent to 0.005% of the gross selling proceeds bought.
  3.  Securities Clearing Corporation of the Philippines (SCCP) fees equivalent to 0.01% of the gross selling proceeds.
  4. Broker’s Commission of 0.25% based on the total gross selling proceeds or a minimum of Php20.00.
  5. Value Added Tax (VAT) equivalent to 12% of the broker’s commission.

To Illustrate:

    • Client sells 1,000 BPI shares at P50 (Par value is P5.00)
    • Gross selling proceeds of the sale is P50,000.
    • The applicable fees for this transaction are:
      • P125.00 : Commissions(0.25% of P50,000)
      • P15.00 : VAT(12% of P125)
      • P300.00 : Stock Transaction Tax(0.6% of 50,000)
      • P2.50 : Transaction fees(0.005% of P50,000)
      • P5.00 : SCCP fees(0.01% of P50,000)

Do we offer margin facility for GStocks PH?


We do not offer margin facilities for online trading accounts at this time. All orders for the purchase of securities through the Online Trading Facility are on cash basis only. Your account must contain sufficient funds to cover the purchase amount of the securities, the broker’s commission, and all the applicable transaction costs attributable to you as the buyer.

Can I request for my online stocks to be made into stock certificates?


Yes, you have to fill up and sign an upliftment form, which will serve as your authorization to physically withdraw your stock certificate(s). The accomplished upliftment form should be sent to gcashcs@ABCapital.com.ph.
The Philippine Stock Exchange operates under a purely electronic, scriptless trading system of the Philippine Central Depository and Trust Corporation (PDTC). Your certificate will be available depending on how soon PDTC and the stock transfer agent of the particular issue are able to process your request. On the average, it takes anywhere between 30 to 60 days for the certificates to be released.

Stock transfer agents may also charge a nominal fee of Php165.00/stock for the service. However, there is an option known as “express upliftment” wherein it will take an average of one week only for the certificates to be released. It will involve a fee of Php700.00/stock.

If you would like to sell your stock certificate, you will need to lodge the shares which will take at most five (5) banking days at the minimum fee of Php112.00/issue and Php22.40/certificate.

Please get in touch with AB Capital for more assistance at gcashcs@ABCapital.com.ph.

Can I request a certification that I hold a stock portfolio?


Yes, you can request certification to prove you own stocks with AB Capital Securities, Inc. via email. Allow us to process this within 5 banking days. There will be a fee of P50.

Please get in touch with AB Capital for more assistance at gcashcs@ABCapital.com.ph.